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We judge that the witch is broken, please contact customer support for assistance. Tried to change batteries, even downloaded drivers from your website, but nothing changes. But if your mouse is a wire mouse, the mouse is broken. Is Xscroll compatible with 32 and 64 bit systems? The mouse sensor data read performance will be impacted. Click Firmware Update to check the update details and click Update button to update the firmware.
The double click is a button switch problem if you did not use any other firmware to update it.
Genius XScroll PS2 Black 3 Button and Scroll Wheel Optical Mouse not DX110
How do I solve this? Sometimes the wireless mouse cursor jump genius xscroll optical wheel mouse, it’s possible the AP router AP router and xsfroll use the same frequency or a battery low problem will cause the receiver frequency to be affected. The supported OS is always shown on the package. I need a service manual to check for potential problems, so can repair it ourselves.
Unfortunately, we do not offer global warranty on our products. Click Settings under About my App, and you can change the App skin and language. Change the place where you use the mouse, test whether xecroll frequency is affected by another device or not. XScroll ioCenter for old model. However, it cannot be turned on anymore. Tried to change batteries, even downloaded drivers from your website, but nothing changes.
The reasons as below: Genius xscroll optical wheel mouse appreciate your feedback for your Genius product user experience.
Unfortunately, we do not provide technical manuals to end users, you can contact customer support for assistance. Geniux you expand the device name genius xscroll optical wheel mouse, sometimes you will see a warning icon besides the Firmware Update menu. Xscroll is a plug and play mouse, it works with any Windows OS.
Genius XScroll 3 Button USB Optical Scroll Mouse
How do I solve this problem? You can also try it on a different laptop or another USB port to exclude the battery low problem. We have some problems with your product.
But if the problem is the same after changing on different laptop, the product is broken. How to check the Genius xscroll optical wheel mouse App version and updates? I bought a Genius product seven days ago. But if your mouse is a wire mouse, the genius xscroll optical wheel mouse is broken. If yes, move the Geniis router farther away from receiver, and also move the mouse closer to receiver.
We judge that the witch is broken, please contact customer support for assistance. The mouse cursor sometimes lags or stops for a few seconds, if I move it away from my WiFi it becomes normal.
Genius Product Support – Xscroll
The icon means that there is a new firmware release for your device. Check if your device is a plug-n-play device or not. You can log in into your Amazon genius xscroll optical wheel mouse and generate a Cscroll return label. Is there anything I can do?
But if it is not a wireless mouse, the mouse is broken.
Genius Xscroll USB Optical Mouse Specs – CNET
Some devices have additional buttons and you need to install the driver, but for those models, you do not need to install the driver if you do not want to use the additional buttons. And also test on different laptops.
Click Firmware Update to check the update details and click Update button to update the firmware. When I reinstall the software or reconnect the mouse, the same thing happens. My mouse has a left button problem – when I click once, sometimes it clicks twice.